Find us just steps away from Birmingham New Street Station, situated right in the bustling heart of Birmingham’s Grand Central Shopping Centre.
Mon – Sat
11AM – 10PM
Sun
11AM – 8PM
Breakfast is not served at this location.
Birmingham New Street Station
Located inside Grand Central, our Birmingham Shake Shack is perfectly placed for exploring Birmingham’s best shops, bars and cultural highlights.
Located just steps from New Street Station, Birmingham Grand Central is a vibrant hub of flavour, fashion, and fun. Whether you’re on the hunt for Grand Central restaurants that deliver big taste or want to discover the best of Birmingham new street food, this is the place to be.
Getting to our Grand Central restaurant is easy. We’re just above New Street Station on the Upper Level of the Grand Central shopping centre. Just follow the signs for the food court and you’ll smell those ShackBurgers in no time. Whether you’re arriving by train, heading in for some shopping, or just on the lookout for great burger places in Birmingham, we’re easy to spot.
We also deliver our delicious burgers, fries, and shakes to nearby areas including Birmingham City Centre, Digbeth, Jewellery Quarter, and Southside.
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At our Grand Central restaurant, we teamed up with local duo Lauren and Liv – the wonderful pair of creatives behind Pickle Illustration. They’re known for bold, joyful illustrations that push the boundaries of where art can live.
For our Birmingham Shack, they’ve taken inspiration from the city itself, weaving in local landmarks and familiar sights alongside Shake Shack favourites. The result is a vibrant, storytelling mural that captures the energy, scale and spirit of Birmingham perfectly.
Our burgers are made from 100% natural Aberdeen Angus Beef which is grass-fed on Scottish pastures and source verified.
Our potato buns are made with Wildfarmed’s regeneratively farmed flour – no compromise on flavour, but a big win for nature.
All our to-go bags, boxes, and containers are made from 100% recyclable materials, designed to be easily processed and re-used, helping to minimise waste.
Absolutely! Bring your furry friend along – you’ll both be looked after. Our Grand Central restaurant serves delicious burgers for you and Bag O’ Bones treats for your pup.
Yes, our Birmingham Shack has customer toilets, with baby-changing facilities available in the accessible toilet for your convenience.
We accept all major credit and debit cards, plus contactless payments including Apple Pay and Google Pay.
Yes, our Grand Central restaurant is a fully accessible venue, with a step-free entrance, wide aisles, accessible seating, and nearby accessible toilets. Birmingham Grand Central also offers a ShopMobility service.
No, our Grand Central Birmingham restaurant is located inside the main building and therefore doesn’t have outdoor seating.
Our Birmingham restaurant doesn’t serve breakfast, but you can swing by from 11.00am, 7 days-a-week, for juicy ShackBurgers, crispy fries, and hand-spun shakes. We do however serve tea & coffee from our roasters at Blue Volcano. Enjoy a Cappuccino, Latte or Americano from morning to night.
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