Our Story

In 2001, Shake Shack sprouted from a hot dog cart in Madison Square Park in Manhattan to support the Madison Square Park Conservancy’s first art installation. After three summers of Shack fans lining up daily, a permanent kiosk opened in the park: Shake Shack was truly born as a modern day “roadside” burger stand serving up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more.

In 2013, Shake Shack landed in London and opened in iconic Covent Garden. Since crossing the pond, Shake Shack has stayed true to its NYC roots while delighting UK Shack fans by serving up the classics made from simple, high quality ingredients.

The rest, as they say, is burger history.

Find your Shack

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DIY ShackBurger®Kit

We’ve teamed up exclusively with Plateaway to offer the Shake Shack ShackBurger® Kit, available for delivery nationwide!

You can cook and enjoy our signature ShackBurgerTM, using all the same ingredients we do, within the comfort of your own home.

Kits include:

Order For Pick Up

Save time and order ahead!

Pick your Shack
Check to see if your local Shack is taking online orders. If you spot it, order away!

Browse the menu + check out.
Select the time you want to pick your order up

Grab the goods!
Head to the “Pick-Up” counter and let a team member know you’re picking up an online order


Order For Pick Up

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Get your fix delivered!

Hang at home & get the classics delivered (contact-free!)

Stand For Something Good

We are the world! We love our planet and all its inhabitants. We’re working hard to lessen our footprint, and promise to keep pushing to make important new strides. We’re committed to extending hospitality beyond the four walls of each Shack into the surrounding community. Thank you for standing with us as we look to the future.

We work with artisan suppliers to bring premium ingredients to our Shacks.

Check out a few of them:
Rick’s Picks, NYC — Shack Relish
Paul A. Young, London — Chocolate Chunks
Outsider Tart — Red Velvet Dog Biscuits

Meet Our Charity Partners

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Check out our latest vacancies

Our beloved Shacks are run like a family-run restaurant, where we foster personal and meaningful connections within our communities.

We bring it every day.

Apply here

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Let’s Talk

Our team eagerly awaits your feedback!

Questions, comments? Drop us a note and we will get back to you.

Your observations are invaluable – thank you for taking the time to share with us.

Contact Us

Important announcements regarding COVID-19 & our commitment to your safety