Our Story

In 2001, Shake Shack sprouted from a hot dog cart in Madison Square Park in Manhattan to support the Madison Square Park Conservancy’s first art installation.

After three summers of Shack fans lining up daily, a permanent kiosk opened in the park: Shake Shack was truly born as a modern day “roadside” burger stand serving up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more.

In 2013, Shake Shack landed in London and opened in iconic Covent Garden. Since crossing the pond, Shake Shack has stayed true to its NYC roots while delighting UK Shack fans by serving up the classics made from simple, high quality ingredients.

The rest, as they say, is burger history.

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Back to the Shack. We’re open! 

We’re excited to welcome you back to our Shacks for indoor dining! We’ve been busy adapting our Shacks to ensure the safety of our guests and team members.

Stay up to date via our dedicated COVID-19 page + come meat us at your local Shack, we’ll be grilled to see you!

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More COVID-19 Info

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Save time and order ahead from your local Shack, or hang at home & get the classics delivered (contact-free!)

Order on Deliveroo

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Limited time only

We’re always adding new items to our menu to keep your tastebuds tingling. Hurry and get stuck into these special additions before they’re gone!

GOCHUJANG CHICK’N BURGER Spicy-sweet gochujang-glazed crispy chicken breast topped with toasted sesame seeds that sits over our kimchi slaw.

GOCHUJANG CHICK’N BITES Our classic Chick’n Bites with a side of gochujang mayo sauce for dipping.

GOCHUJANG FRIES Our classic crinkle cuts with a side of gochujang mayo sauce for dipping (or drizzling).

MATCHA COOKIES + CREAM SHAKE Matcha and vanilla cookies hand-spun with vanilla frozen custard, topped with matcha and crushed cookies

MANGO PASSION FRUIT LEMONADE Classic Shack-made lemonade blended with Mango Passionfruit puree.

Tell Me More

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DIY ShackBurger®Kit

We’ve teamed up exclusively with Plateaway to offer the Shake Shack ShackBurger® Kit, available for delivery nationwide!

You can cook and enjoy our signature ShackBurgerTM, using all the same ingredients we do, within the comfort of your own home.

Kits include:

Stand For Something Good

We are the world! We love our planet and all its inhabitants. We’re working hard to lessen our footprint, and promise to keep pushing to make important new strides. We’re committed to extending hospitality beyond the four walls of each Shack into the surrounding community. Thank you for standing with us as we look to the future.

We work with artisan suppliers to bring premium ingredients to our Shacks.

Check out a few of them:
Rick’s Picks, NYC — Shack Relish
Paul A. Young, London — Chocolate Chunks
Outsider Tart — Red Velvet Dog Biscuits

Meet Our Charity Partners

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Check out our latest vacancies

Our beloved Shacks are run like a family-run restaurant, where we foster personal and meaningful connections within our communities.

We bring it every day.

Apply here

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Let’s Talk

Our team eagerly awaits your feedback!

Questions, comments? Drop us a note and we will get back to you.

Your observations are invaluable – thank you for taking the time to share with us.

Contact Us

Important announcements regarding COVID-19 & our commitment to your safety